Why We Invested in Carrot Fertility: A global leader in fertility healthcare and family-forming

Women are half of the world’s population and 80 percent of healthcare consumers, yet efforts to fund women’s health have been marginalized time and time again. In recent years, growing recognition by industry decision-makers has emerged on the varied health challenges faced by women, including increasing demand for fertility services.

While women’s health encompasses vastly more than fertility-related events, the fertility market is much larger than what many people recognize. A recent report from the World Health Organization states around 17.5% of the adult population – one in six people worldwide – experience infertility. The data shows that the market is large and growing. According to the CDC, there were nearly 370,000 assisted reproductive technology (ART) cycles completed in the U.S. in 2021, a 19% increase from 2020.

Enter Carrot Fertility, the leading global fertility care platform enabling employers to offer a highly flexible benefit to support employees in the “pursuit of parenthood” through financial support, care navigation, and provider access.

Tremendous Unmet Need: Traditional healthcare benefits often do not cover family-building.

The fertility and family-building benefits market is accelerating because of favorable demographic and economic trends. Families are having children later in life than they did previously, driving increased interest in solutions for both men and women as they face the prospect of declining fertility. As a result, male and female preservation via freezing of sperm and eggs, respectively, has expanded rapidly.

Further, fertility providers no longer focus exclusively on a narrow demographic, broadening services to be more inclusive of diverse populations. For example, LGBTQ couples are increasingly forming families in ways that benefit from fertility support via surrogacy, assisted reproductive technology, and adoption services.

Tight competition to attract and retain talent at companies is also increasing driving greater attention to these needs, with more family-friendly benefits high on employers’ priority lists. The net result is a more inclusive range of services for everyone who faces fertility-related challenges.

A More Inclusive Solution: Carrot makes family-forming benefits accessible to all.

Many companies focus on spreading their benefits dollars widely, considering women’s health to be a general category alongside mental health, musculoskeletal care, diabetes care, and related “verticals.” The problem with this approach is that it conflates gender with conditions, whereas women’s needs are far more diverse, specific, and complex than can be served with a “women’s health” offering.

Carrot saw an opportunity to develop a compelling solution to a specific problem – fertility – and make it accessible for all, wherever those audiences may be in their fertility and family-forming journey. Fertility care is complicated, and connecting patients with providers and optimal care is just one piece to support them through many of the most meaningful moments of their lives.

“Patients are often left to make care decisions based on limited knowledge, which can lead to unnecessary treatments and poorer care experiences and outcomes. We saw a valuable, important opportunity to provide more women with both connections to care and educational resources to accompany care in order to allow them to make more informed choices.”

-Tammy Sun, CEO, Carrot Fertility

Carrot offers a more inclusive and exhaustive fertility-related benefit that covers all components of and paths to family formation.

  • -Curated Care: Carrot’s substantive network of highly vetted providers enables patients to navigate care options based on their individual needs rather than a predefined, one-size-fits-all course of treatments – all backed by the support of an experienced clinical team.
  • -Cost Savings: Carrot’s financial model enables an employer-specific contribution, rather than a limited benefit for specific surgeries (e.g., IVF), which provides companies with greater flexibility in their benefits offering while adhering to budgets. This allows Carrot to sit alongside patients to advise them about how to make the best use of each employer’s benefits offering.
  • -Global Coverage: By offering benefits on a global basis, Carrot appeals to many buyers of these services who want to offer similar benefits to all employees regardless of their country of residence.
  • -Every Person, Every Journey: Carrot offers evidence-based support for every fertility journey — fertility education, egg and sperm freezing, in vitro fertilization (IVF), pregnancy and postpartum support, gestational surrogacy, adoption, menopause, low testosterone, and more.

Carrot’s platform and wraparound services are already making an impact; quality data released in January 2023 show that Carrot customers had the highest reported single embryo transfer (SET) rate among fertility benefits vendors as well as an IVF pregnancy rate greatly exceeding national averages.

Read why leading companies across industries chose Carrot’s inclusive fertility healthcare and family-forming support for their employees.

A Dynamic Duo: Founding team brings technology and clinical expertise.

Achieving “product-market fit” – or alignment of a product’s value proposition to an underserved market need – is critical to any startup’s success. Carrot Fertility’s two female co-founders, Tammy Sun and Dr. Asima Ahmad, MD, MPH, bring different yet essential competencies to the challenge of building a better fertility offering.

Prior to the founding of Carrot, Sun was head of partnerships at Evernote and personally experienced the limits of existing fertility offerings. In an MSNBC feature, she shared that at a doctor’s appointment, she found out she had “premature ovarian failure,” which meant that her ovaries were essentially getting older significantly faster than her biological age would imply — and that she would go through early onset menopause. Her co-founder, Dr. Ahmad, brought to Carrot her expertise as a clinical leader in infertility with a thriving medical practice as a reproductive endocrinology and infertility specialist at Fertility Centers of Illinois.

“When we met Tammy and Asima, we found a talented team with a compelling vision and business model for addressing a key gap in the industry faced by many patients and employers.”

-Carl Byers, Partner, F-Prime Capital

Future of Digital Health: F-Prime’s commitment to driving innovation.

Carrot’s mission to provide fertility care for all and its dedicated co-founders made F-Prime’s decision to invest in the company a straightforward one. In August 2020, we were delighted to invest in Carrot Fertility’s $24 million Series B funding alongside U.S. Venture Partners and existing investors including CRV, Precursor Ventures, Maven Ventures, and Uncork Capital. Later, we welcomed Orbimed and Tiger Global to the ongoing effort to enable success for Carrot and all of its stakeholders.

Like Carrot, our team and portfolio companies aim to reshape the healthcare system to address pressing challenges and enable everyone to access the care they need.

Subscribe to our newsletter to get the latest updates on how our portfolio companies continue to lead the way in their respective fields.

Announcing the Travel Tech Titans: Celebrating the Game-Changing Innovators in Travel

Today, we are thrilled to announce the winners of the inaugural Travel Tech Titans, our way of celebrating the game-changing innovators in travel.

Travel is a keystone industry, representing 10% of global GDP before the pandemic. A small number of dominant giants have long controlled the B2B infrastructure behind travel. The first wave of companies — including Amadeus, Sabre and Oracle — laid the foundation for today’s travel infrastructure. The second wave of innovation brought the industry online and led to significant B2C businesses emerging: Expedia, Booking.com, and even Airbnb. Decades have passed and these Goliaths are firmly entrenched, having weaved an intricate web of multi-decade customer and partner relationships. Today, these dominant players have a combined market value exceeding $150 billion.

core trends in travel tech

However, the industry is now facing new and unprecedented challenges: staff shortages, rising customer expectations, transition to carbon neutral, GenZ’s distinct travel tastes, and big tech trying to enter the distribution game. We believe that startups in the industry have a unique position to help solve these challenges. The pandemic ripped the Band-Aid off the industry’s aging infrastructure and exposed the need for rapid tech innovation and modern customer experiences.

With the tide now turning, we believe it’s crucial to acknowledge and celebrate the startups that are doing amazing work in this industry. These companies are the driving force behind the transformation of travel, and we anticipate that many of them will become the pillars of the industry in the future. With this ambition in mind, we are thrilled to present the inaugural Travel Tech Titans award, an initiative that recognizes and honors these startups’ exceptional contributions to the industry’s future.

Almost 200 nominees represent an impressive cross-section of the travel tech industry, with headquarters in 21 countries and more than 12,000 employees, demonstrating the global nature of the industry. Ranging from bootstrapped to pre-IPO, nominees have cumulatively raised $6.9 billion since founding, and raised 128 funding rounds in the past 18 months alone. In a world where the VC market has slowed, that is an astounding recognition of the tailwinds and interest in travel tech. Interestingly, 70% of the nominated companies are focused on infrastructure and data, addressing the longstanding systemic backend issues in travel.

The Travel Tech Titans’ exceptional judges had the difficult job of diligently studying the ~200 nominees to select the most exciting and impactful companies within the group. We’re pleased to share the winners today:

 

Early stage winners have raised 0-$10M in funding.

  • BTP AutomationAggregates and analyzes corporate travel hotel data from multiple sources, providing real-time visibility on hotel spend plus an end-to-end and automated RFP.
  • Deal EngineAutomates manual processes currently done by armies of people in the travel industry.
  • Grapevine: First-to-market AI technology that identifies missed retailing opportunities from data and optimizes revenue through intelligent, post-booking remarketing.
  • NeoKe: A self-sovereign identity platform enhancing travel experiences like check-ins and border control by streamlining personal data management, prioritizing privacy, and enabling seamless interactions.
  • NLX: Delivers world-class conversational AI-powered customer experiences that meet the scale, complexity, and compliance standards of enterprise organizations.
  • Thrust Carbon: Analyses multiple data points to provide carbon calculations across the entire travel spectrum, using the ICAO methodology to layer both aircraft model and class into the calculations.

 

mid stage travel tech titans

Mid-stage winners have raised $10-$50M in funding.

  • Amenitiz: An easy-to-use, all-in-one hotel management software for independent hoteliers, bed-and-breakfast owners, and apartment owners.
  • Canary Technologies: Modernizing the hotel tech stack with its award-winning end-to-end guest management system and digital authorizations solutions.
  • Fora: A new kind of travel agency, with a modern, tech-forward, and inclusive approach built for the next generation of travel advisors, who can earn flexible income booking trips.
  • point.me: The world’s first real time search engine for flights booked using airline miles and credit card rewards points.
  • Sensible Weather: A climate risk technology company that aims to change the way people interact with the weather by making the unpredictable predictable, and creating products and experiences that ease stress.
  • Sherpa: APIs and widgets that allow airlines and other travel companies to make border crossings a seamless experience.

 

late stage travel tech titans

Late-stage winners have raised $50M+ in funding.

  • Cloudbeds: Helps independent properties increase revenue, streamline operations, and delight guests through a single unified system.
  • Hopper: A travel app that uses predictive analytics to make travel recommendations.
  • Mews: Building the industry’s new standard operating system for properties and services.
  • OTA Insight: Empowers hoteliers to deliver smarter revenue, distribution, and marketing outcomes through a market-leading commercial platform.
  • Selfbook: Works in tandem with hotels’ existing technology systems to enhance direct conversion, revenue, cash flow control, and security.
  • TravelPerk: A platform for SMBs to easily book, manage, and report on business travel, with an industry-leading inventory and ability to help businesses scale on budget.

Please join us in celebrating the winners of the Travel Tech Titans awards, showcasing their remarkable accomplishments and their role as game-changers in the travel tech space. Together, we are forging a brighter future for travel and hospitality.

 

Written in collaboration with Lucile Cornet at Eight Roads Ventures Europe.

A Bet on Vertical Robotics

Defining new frontier in frontier tech

The robotics industry is growing fast, with tremendous growth in terms of funding and number of companies over the last five years. Between 2018 and 2022, total funding in the space grew $7B to $18.6B, spiking to $28B in 2021. Once heavily focused on autonomous vehicles, the robotics industry’s profile is now changing to reflect an increased interest in companies developing solutions for specific vertical use cases.

In the midst of a broader pullback in tech funding (for example, AV investment dropped almost 60 percent to $4.1 billion last year) F-Prime Capital’s recent State of Robotics report found that funding for “vertical robotics” companies actually grew in 2022. That increase — to $6.9 billion from $6 billion in 2021 — was driven by companies building vertical robotics for the logistics, defense and security, medical, and manufacturing sectors. The agriculture, lab and pharma, food, and construction and mining categories have also seen increased investor interest.

Ahead of our upcoming Robotics Invest summit (Wednesday, June 7 in Boston), I joined my fellow organizer and robotics investor Fady Saad of Cybernetix Ventures to answer some questions about the definition of vertical robotics, why it’s different from other sectors in the industry, and how the right teams will find success.

 

How would you define vertical robotics?

Sanjay Aggarwal: Vertical robotics target mostly industrial use cases with end-to-end solutions.  Typically, companies building vertical robotics augment tasks which are otherwise performed by humans, thereby enhancing the productivity of existing labor.

Fady Saad: We see vertical robotics targeting the logistics, construction, and healthcare sectors, among others. An example might be a logistics robot that focuses loading and unloading trucks, or on pick-and-place use cases. These products will be focused on specific use cases within a vertical, and might have specific business models and/or deployment and operational processes.

 

Why do you find the category interesting, and why now? 

Fady: This classification is interesting because it gives innovators, investors, service providers, and customers a specific focus and alignment, as they’re looking at more or less the same landscapes and speaking the same languages and terminologies. The robotics industry has been suffering from the challenge of having technologies seeking markets, an approach that wasted a lot of time and money. Having these vertically focused approaches could significantly expedite the search for product-market fit. The acquisition of Kiva in 2012 by Amazon was the most significant example of a market-driven innovation, and the success of 6 River, Locus, Motional, Auris, and many others was another validation of the approach.

Sanjay: Successful vertical robotics companies deliver solutions that reliably and predictably provide strong ROI to customers, in the form of higher throughput and more accuracy. Given the strong focus on specific use cases, vertical robotics companies are able to deeply understand both the existing processes and customer pain points, leading to fit-for-purpose solutions that deliver ROI. The last couple of years has seen a significant increase in vertical robotics companies as market tailwinds intensify, and as entrepreneurs shift their focus away from the AV sector.

 

Which subsectors within the vertical robotics category do you find most appealing for investment?

Sanjay: Logistics has been the workhorse industry for vertical robotics, with numerous large companies across that sector. However, most of the logistics use cases today have fairly strong incumbent robotics providers. Similarly, manufacturing was one of the earliest adopters of robotics, though newer solutions face a high bar in proving they are superior to existing offerings. One of the largest untapped opportunities is robotics for outdoor use cases, including agriculture, construction, and mining. These industries are experiencing strong tailwinds of growth and are seeing numerous labor challenges — a combination that drives the need for innovative robotics solutions.

Fady: At Cybernetix Ventures, we developed our investment thesis based on quantitative and qualitative analysis of the robotics industry over the last 12 years and more than 10 verticals that we have been interacting with in different capacities. Based on that analysis, we believe that four key verticals will generate significant returns in the coming five to 10 years. These are advanced manufacturing, logistics and warehousing, architecture, engineering and construction, and healthcare — which includes lab automation, medical devices, surgical robots, and more. Beyond this timeframe, we are monitoring interesting developments in outdoor and indoor agriculture; oil, gas, and mining, and food preparation.

 

What are the key factors for success for any vertical robotics team? 

Fady: Deep knowledge of how their target vertical is structured, organized, and operated. What are the value and supply chains in this particular vertical? What are the most common business and pricing models? Who makes or influences the decisions? What factors is this particular vertical most sensitive to?

Sanjay: While any robotics team requires depth of technical expertise, the companies that stand out are those which also have deep domain expertise. The domain expertise enables those companies to quickly identify high-value, yet feasible use cases to target and navigate the go-to-market nuances of their targeted industry.

 

How does robotics investment differ from other categories across the broader tech industry? 

Sanjay: The lifecycle of a robotics business is very different from a software business.  Progress in the early stages of a robotics business can sometimes feel slow and require more capital than a software business. Interfacing with the real world means solutions take more time to perfect, and customers are risk averse so they may have an extended validation period to prove ROI and adapt their processes.

However, if you can cross those hurdles, customers will often drive very rapid adoption, which can create a hockey-stick growth curve. All of this also means that robotics has inherently higher competitive moats, and customers are very sticky once they’ve decided to scale.

Fady: Cybernetix Ventures was formed with the belief that robotics investment is different — and one can even claim that it’s a whole investment class in itself. The financial models, milestones, required capital, revenue structure and market dynamics, supply chain, manufacturing and support structures, and even portfolio support models are different.

Therefore, we decided to take the initiative and plan a first-of-its-kind event around making successful investments in robotics, called Robotics Invest. We are excited to have F-Prime as a key co-organizer together with an amazing group of underwriters and supporters. In this event, we’ve curated some of the most successful entrepreneurs and investors in the space to collectively share the most effective ways to build and invest in robotics.

 

Robotics Invest is an invite-only summit packed with keynotes, panels, case studies, and more on Wednesday, June 7 in Boston. You can request your invite here

There Are Gaps In The US Real-Time Payment System. Who Will Fill Them?

A lot of ink has been spilled speculating about FedNow, the US government’s forthcoming real-time payments infrastructure — especially how and why it differs from The Clearing House’s RTP product, same-day ACH, and Visa Direct.

However, as Rocio Wu points out in her regular column for Forbes, few have considered whether businesses and consumers in the US will actually adopt RTP payments on the back of FedNow. In this story, she compares the American payments landscape with the rest of the world, much of which has already rolled out and adopted their own government RTP infrastructure, to see what lessons can be learned.

Read the full story here.

Originally published in Forbes

Robotics – Has the Time Finally Arrived for Venture Capital?

Did you ever watch the original Lost in Space series from 1965?

The last 50 years of sci-fi television and movies have led many of us to expect that robots are an inevitable part of our future. To be sure, robots are now pervasive in some industries, particularly manufacturing. However, they are far from being a part of our daily lives, and the character “Robot” (of Lost in Space) still feels like a distant dream.

Nevertheless, the last few years have felt different. Autonomous vehicles are moving from research labs to the roadBoston Dynamics releases jaw-dropping new videos every few months, and (a few) venture capitalists are starting to take notice.

 

What’s really going on?

As one of the VCs that have actively invested in robotics the last few years, we’ve seen a rapidly changing landscape of ‘hot sectors’, business model evolution, and investment and exit dynamics. At the same time, it’s been difficult to get a grasp on exactly what’s going on. Robotics as a sector is not well-defined in the standard deal databases that VCs use, making it difficult to get a comprehensive overview.

To remedy the situation, we spent the last several months doing a comprehensive analysis of more than 1,250 robotics companies that have raised capital in the last five years, with a company-by-company analysis of which companies should be classified as ‘robotics’ and, if so, what use case they are pursuing. You can access the full report here.

 

Where are the VC dollars going?

The last five years saw $90B invested in startups across the global robotics industry, representing roughly 10 percent of overall VC investments in technology. As with the rest of the market, there was a significant spike of investment in 2021, though the market remained robust into 2022, with dollars invested exceeding 2020 highs. Western markets, including the US, Europe, and Israel, were 70 percent of overall investment, though Asia — particularly China — is becoming a growing force.

Across the Western markets, we identified three primary categories of robotics investments: Autonomous Vehicles (public roads only), Vertical Robotics (use-case specific and mostly industrial-focused – more on that below) and Enabling Systems (hardware and software components for developing a complete solution). Not surprisingly, the major driver of investment has been for AV companies, with more than 50 percent of investments flowing to AV in most years. However, with the sharp pull back of investments in 2022, AV was particularly impacted as investors began to question the path to commercialization for many of these companies.

While not a focus of our research, we expect Asia and China to play an increased role in the robotics industry. First, significant investment in technology in the region means that most sensors, robotic arms, and electronic components used in robotics will continue to be sourced from China. Furthermore, many companies in robotics — and particularly AV — are doing significant R&D work from China. Second, as robotics companies scale, China will continue to play an important role in the supply chain. While geo-political forces may change this role over time, the near-term alternatives are limited.

As an end-user market, Asia has also been an early adopter of robotics. For example, we’ve seen many companies focused on logistics robotics find success selling in Japan. Meanwhile, several Chinese automotive OEMs are already rolling out LiDar on production vehicles, while western OEMs are stuck in the planning phases. At the same time (perhaps as a reaction to geo-political tension) China is becoming a distinct ecosystem of its own for robotics. Across several use cases such as logistics, mining, and agriculture, there are a unique set of China-based players which primarily serve the local market.

 

You’ve heard about Vertical SaaS…what about Vertical Robotics?

One of the more exciting trends in the industry has been the growth of Vertical Robotics, with the sector seeing significant growth in 2021 and defying the overall VC market by growing again in 2022. Vertical Robotics focuses on very specific use cases across a range of industries, including logistics, medicine, defense, and manufacturing.

Vertical Robotics is interesting for many reasons. First, companies can focus on very specific use cases within industries, bounding the problem statement to make it more suitable for robotics. Second, entrepreneurs can leverage deep domain expertise to better understand customer pain points and develop more effective go-to-market strategies. Finally, macro tailwinds of escalating labor costs and labor shortages across industries create strong willingness for customer adoption.

At the same time, Vertical Robotics is still in its infancy. Most dollars invested to-date are in early- stage deals, and other than in a few industries, the success stories are still to be told. Some areas, such as logistics, medical, and defense, have seen a disproportionate share of dollars invested and exited. Others, such as construction, mining, and agriculture, are still in the early stages of company formation and development of scalable businesses.

 

Is anyone making money?

The critical sign of sustainability of any area of venture are whether dollars invested are yielding multi-fold increases in dollars exited. On this measure, while signs are positive, there is work to do. From a valuation perspective, there have been 38 robotics unicorns over the last five years. Of those, 14 had public offerings, five were acquired, one shut down (Argo), and 18 are still private.

On the public side, many companies took advantage of the SPAC frenzy in 2021, though today only three still trade above $1B market cap, and the aggregate market cap of VC-backed robotics companies which went public is only $20B. M&A has generally been more productive, with $20B of overall exit value, though it is highly skewed toward the five unicorns which were acquired. Of the 18 companies that are still private, last round valuations sum to more than $100B, though some may ultimately struggle to justify their valuations.

In total, of the $60B or so invested in western markets over the last five years, there is $140B of realized and unrealized exit value, plus upside from the earlier stage companies that are still maturing.  Considering that investors own only a fraction of a company at exit, one would ideally see a multiple of at least 4-5x exit value compared to invested dollars, and as more companies mature, hopefully we will get there.

The more important exit trend for robotics may be the reversion to valuation based on business fundamentals, rather than hype. AV arguably fell into the latter camp, but Vertical Robotics feels much more like the former. Many public robotics companies trade at valuation multiples that rival those of the best SaaS companies, and a similar trend can be seen in some recent private funding rounds. In the long term, robotics exits will be driven by those companies that demonstrate the ability to scale commercially.

 

But hardware is hard, isn’t it?

One area of conventional VC wisdom has curtailed robotics investing: ‘never invest in hardware.’ Hardware businesses are too costly to build, product cycles are too long, and eventually they are susceptible to commoditization.

While these things continue to be true to an extent, the market is rapidly changing. Most robotics startups today rely primarily on off-the-shelf hardware, with the innovation focused on how they leverage modern advances in computer vision and machine learning. Moreover, rapid prototyping enabled by 3D printing helps create faster iteration cycles. This combination helps shorten product development times and reduce costs. At the same time, the equipment financing market is starting to warm up to venture-backed robotics companies, helping to mitigate capital requirements for production build-outs. Finally, entrepreneurs are getting more savvy about identifying use cases where robotics can deliver rapid time-to-value, and which don’t require multi-year science projects to solve.

Robotics businesses will always be ‘harder’ than building software businesses — but that also means they have a much stronger moat. Many companies have few truly direct competitors, especially when you look at Vertical Robotics start-ups. Even businesses that look similar on the surface are often solving very different use cases once you dig a layer deeper.

 

Danger, Will Robinson?

Investment in AV was a catalyst for a new generation of entrepreneurs and engineers to cut their teeth in robotics, and they are now leveraging that know-how to build startups that solve real customer pain points. It is true that many investors will look at the data on robotics and remain unconvinced — for them, there are too few successful exits, not enough high dollar-paying acquirers, and hardware businesses are still too hard. But the direction of travel and growing set of opportunities is unmistakable. Robotics is still in its early days as a focus sector for VCs, but the sheer breadth of activity, quality of entrepreneurs, and emergence of market leaders is starting to create a virtuous cycle.

We at F-Prime are extremely bullish about the opportunity, and we urge you to join the ride!

Toku Takes Flight: Revolutionizing Recurring Revenue Collection in LatAm

Meet the Chilean team that will transform payments for Latin American businesses

After publishing our thesis on payment orchestration in TechCrunch last year, we’ve come full circle: I couldn’t be more proud to announce our latest seed investment in Toku. Cristina reached out after reading our thesis, and after the first meeting we immediately fell in love with the team and the business.

Why payment orchestration?

Fragmentation: The payment landscape in LatAm is highly fragmented. 38 different countries use their own payment infrastructure and more than 39 currencies. Each country has its own card network, gateways, processors, cash, and voucher system. But we believe this fragmentation is a “blessing in disguise,” and offers a huge opportunity for payments orchestration startups.

Low Approval Rate: The payment rejection rate in LatAm is four times higher than in the US due to chargebacks, lack of funds, and ineffective fraud algorithms. Acceptance rate is as low as 30 percent in some countries.

High Fraud Rate: Stripe has reported that LatAm fraud rates are 97 percent higher than in North America, and payment acceptance rates are therefore anywhere from 30 percent in Brazil to 70 percent in Mexico.

High payment processing fees: Traditional LatAm companies do not have the 80 percent gross margins that US software companies enjoy — in fact, it’s closer to 15 percent. This means that a three percent processing fee can equal 20 percent of company margins every month. As account-to-account transfers make headway across LatAm (see Pix in Brazil, SPEI in Mexico, Transfiya in Colombia, and so on), the recurring billing value proposition will be even more attractive, faster, and cheaper, and provide a better experience.

Manual collection process: Fewer than 10 percent of active Latin American subscriptions have an automatic payment process, adding a lot of administrative burden on companies to collect payments manually every month which is prone to human errors. A lack of self-service options and cultural norms also adds to the low penetration of automatic payment processes. Subscription and recurring billing in the US are a major tailwind (we were investors in Recurly), and we believe that LatAm poses an even a bigger opportunity for a broad approach by being vertically integrated — orchestrating payments with recurring billing functionality and CRM back-office support, and so on.

A Carefree Way to Collect Recurring Revenue

Toku has become the one-stop shop for companies collecting recurring revenue in LatAm. It offers subscription management software, payment orchestration, account-to-account payments, and CRM back-office support.

The entire team is a force of nature, with best-in-class execution velocity and customer instinct. Their team culture is unparalleled, and I will never forget the night captured in the photo above when we had carne asada and sang along to guitar melodies in Toku’s home base of Santiago de Chile.

Partnering with Toku to Accelerate the Digital Transformation in LatAm

I feel incredibly fortunate to be joining the journey, particularly in the middle of Women’s History Month, of this woman-led startup in a continent where only 23 percent of funding goes to mixed-gender founding teams. Our entire team at F-Prime Capital is thrilled to partner with Toku (YC S21) to revolutionize how 50,000 businesses collect recurring revenue in LatAm. We led this seed round together with Wollef and Honey Island Capital, with other participants including existing investors FundersClub and Clocktower Technology Ventures, and individual investors such as Matias Muchnick (NotCo), Sebastian Kreis (Xepelin), Santiago Lira (Buk) and Daniel Guajardo Kushner (HealthAtom – Dentalink – Medilink). We are impressed with how the team has accomplished so much with so little. Their elegant product solution along with deep customer understanding, top-quartile SaaS metrics and exceptional execution skills — just like the bird in their new logo, the sky’s the limit for Toku.

Onward and upward Cristina EtcheberryFrancisca Noguera AstaburuagaEnzo Tamburini HeinzLuis BorgoñoIgnacio Errázuriz and everyone on the Toku team!

Fintech’s Great Reappraisal

A previous wave of fintech IPOs shows us that this over-correction will be only temporary for those who do prove to be genuinely disruptive.

Originally published in Financial Revolutionist

In an op-ed for The Financial Revolutionist, Sarah Lamont describes how 2022 affected fintech companies differently across the industry’s many subsectors, outlines fintech’s revised priorities, and envisions a positive future for fintech.

Read the full story here.

LatAm Payments and Banking Outperform F-Prime Fintech Index

While it takes time for LatAm companies to mature and exit in public markets, we remain active and optimistic about the region’s startup ecosystem at the earliest stage.

With last year’s addition of Nubank, the number of Latin American companies in the F-Prime Fintech Index grew to five, including PagSeguro, MercadoLibre, Stone, and dLocal. The F-Prime Fintech index is designed to track the performance of emerging, publicly traded financial technology companies.

In this story for LatamList, Rocio Wu discusses the year that was for public Latin American fintech companies, and their unusually strong performance relative to the broader sector in 2022.

Read the full story here.