News

June 28, 2018

University of Mississippi Medical Center (UMMC) to Utilize Kyruus Technology to Enhance Patient Access and Patient-Provider Matching

BOSTON — Kyruus, a leader in provider search and scheduling solutions for health systems, today announced that the University of Mississippi Medical Center (UMMC), has selected the company’s ProviderMatch for Access Centers solution to optimize patient access to its network of providers across the state of Mississippi. The only academic medical center in the state, UMMC includes 800-plus providers who deliver care at 170 locations, including the organization’s six hospitals. ProviderMatch for Access Centers will make it easier for call center agents to identify the right provider for patients’ needs, enabling more precise patient-provider matching to support both patient and provider satisfaction.

With its network of providers delivering care to over 600,000 patients a year across 82 counties, UMMC first needed a modern solution that would enable it to gain a single point of access to provider information and a deeper level of insight into providers’ areas of expertise. The KyruusOne™ provider data management platform – which powers each of the ProviderMatch solutions – offered that consolidated view, along with comprehensive provider profiles configured using Kyruus’ 16,000-term clinical taxonomy. The taxonomy allows providers to indicate what they do at a detailed level, going beyond specialty and subspecialty to include specific conditions and procedures, so call center agents have more of the information they need at their fingertips.

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