July 2, 2018

UMMC Selects Kyruus’ ProviderMatch for Access Centers to Improve Call Center Operations

Kyruus, a patient-provider matching health ITcompany, announced that the University of Mississippi Medical Center (UMMC) has selected the company’s ProviderMatch for Access Centers solution to improve call center operations and enhance patient access to UMMC’s network of 800+ providers in 170 locations across the state of Mississippi.

ProviderMatch for Access Centers will make it easier for call center agents to identify the right provider for patients’ needs, enabling more precise patient-provider matching to support both patient and provider satisfaction.With its network of providers delivering care to over 600,000 patients a year across 82 counties, UMMC first needed a modern solution that would enable it to gain a single point of access to provider information and a deeper level of insight into providers’ areas of expertise.

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